"Documents that previously would have taken days to co-sign can now be completed in a matter of minutes."
Shawbrook Bank has launched E-Signature technology for bridging, buy-to-let and commercial investment customers. The enhancement allows borrowers to immediately e-sign and return their formal offer, streamlining their journey to completion.
The E-Signature technology allows customers to sign and share documents online, reducing delays that can occur when printing and posting physical copies.
The development comes ahead of the full launch of Shawbrook’s new buy-to-let platform which streamlines the entire application process for brokers and can provide a formal mortgage offer in a matter of days.
Claire Rankin, director of strategy and digital transformation at Shawbrook, said: “E-Signatures is one in a long line of digital enhancements that Shawbrook will introduce this year. Our aim is to continually make technological improvements to better support our broker partners and their clients.
“Adopting this technology has allowed for more streamlined and efficient operations. Documents that previously would have taken days to co-sign can now be completed in a matter of minutes. As our lives start to get busier again, being able to access and sign documents from anywhere and at any time makes applying for a mortgage a more straightforward process.
“As well as simplifying the customer journey, it will also make our broker’s lives easier. By freeing up time spent coordinating these small but time-consuming tasks, they can focus on supporting more clients. It’s a real win for everyone involved in the process.”